Modern Slavery Statement

Notting Hill Carpet Cleaning Modern Slavery Statement

This Modern Slavery Statement sets out the steps Notting Hill Carpet Cleaning is taking to prevent modern slavery and human trafficking within our operations and supply chains. We recognise our responsibility to uphold human rights and to act with integrity in all our business dealings. This statement relates to the financial year ending 31 December and will be reviewed and updated annually.

Our Commitment and Zero-Tolerance Policy

Notting Hill Carpet Cleaning maintains a zero-tolerance approach to all forms of modern slavery, forced labour, human trafficking, child labour, debt bondage, and exploitation. We are committed to ensuring that everyone who works for or with us does so freely, is treated with dignity and respect, and is paid fairly in line with applicable laws. We expect the same high standards from all our employees, agency staff, contractors, and suppliers.

No form of abuse, coercion, or inhumane treatment is accepted within our business. Any allegation or suspicion of modern slavery connected to our operations or supply chains will be treated as a serious breach of our standards and may result in the termination of contracts or working relationships, alongside reporting to appropriate authorities where required.

Our Business and Supply Chains

Notting Hill Carpet Cleaning provides professional carpet and upholstery cleaning services to residential and commercial customers. Our supply chains include providers of cleaning products, machinery and equipment, workwear, and ancillary services such as logistics, maintenance, and facilities support.

We recognise that some parts of our supply chain may present higher risks due to geographic, sectoral, or labour factors. As such, we are committed to ongoing assessment and engagement with suppliers to address and reduce any identified risks. We aim to work only with organisations that share our values and can demonstrate compliance with applicable labour and human rights standards.

Supplier Standards and Audit Processes

Suppliers are expected to uphold the principles set out in this statement and to comply with all relevant labour, employment, and human rights legislation. We seek to incorporate obligations relating to modern slavery and ethical conduct into our procurement and contract terms. Where appropriate, suppliers are required to confirm that they have their own policies and controls in place to combat modern slavery.

We operate a risk-based approach to supplier oversight. This may include pre-engagement due diligence, requests for documentation, and ongoing monitoring. For higher-risk suppliers or categories, we reserve the right to conduct audits, site visits, or independent assessments to verify working conditions, recruitment practices, record-keeping, and compliance with wage and hour requirements. Any non-compliance identified through these processes must be remedied promptly, and persistent or serious non-compliance may lead to the suspension or termination of the business relationship.

Reporting Concerns and Whistleblowing Channels

We encourage all employees, workers, and suppliers to speak up if they see or suspect any form of modern slavery or unethical labour practice. Concerns may be reported to a line manager, a senior member of management, or through existing internal reporting and grievance procedures. We are committed to investigating all reports promptly, fairly, and sensitively.

We will not tolerate any form of victimisation or retaliation against anyone who raises a concern in good faith. Confidentiality will be protected as far as is reasonably possible, and individuals are encouraged to provide as much information as they can to support effective investigation and resolution.

Training, Awareness, and Continuous Improvement

We aim to raise awareness of modern slavery risks amongst our staff, particularly those involved in recruitment, procurement, and supplier management. Training and guidance will be provided to help employees understand the signs of exploitation, their responsibilities under this statement, and how to report concerns.

We are committed to reviewing our policies, procedures, and practices on an ongoing basis to strengthen our approach. This includes learning from cases raised, feedback from staff and suppliers, and developments in best practice and regulatory requirements.

Governance and Annual Review

Responsibility for overseeing our approach to modern slavery rests with the senior management of Notting Hill Carpet Cleaning. They are accountable for ensuring that appropriate systems and controls are in place and that this statement reflects our current activities and ambitions.

This Modern Slavery Statement will be reviewed at least annually to evaluate its effectiveness and to reflect any changes in our structure, operations, supply chains, or legal obligations. The updated statement will be approved by senior management and made available to employees, suppliers, and customers as part of our commitment to transparency and ethical business conduct.